Job Details

NetSuite Administrator

Department: Corporate Services - IT

Employment Type: Full Time

Location: Greenbelt, MD

Reporting To: David Makuen

Description

JSI invites you to join our team as a NetSuite Administrator on our Technology team where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion-while advancing your career within a mission-driven, growth-focused organization.

About the Company:
JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With over 750 clients nationwide and a powerful presence in markets like Georgia, Texas, Maryland, and Alaska, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world.

Position Overview:

As a NetSuite Administrator, you will be responsible for managing JSI NetSuite environment and leading our NetSuite continuous improvement efforts. The NetSuite Administrator will facilitate requirements across the business and finance stakeholders while delivering projects with high quality and timely execution.

Responsibilities

• Serve as the go-to person for the NetSuite platform
• Lead efforts to integrate NetSuite with other corporate applications.
• Provide end-user support related to 'saved searches', configuration changes and troubleshooting issues
• Assist with system implementation, including data clean up and migration
• Provide ongoing support as the NetSuite Administrator
• Work with end-users to understand business needs to identify the best solutions.
• Manage the 'demand management' committee responsible for prioritizing improvements to NetSuite and related processes
• Perform day-to-day operations, maintenance, support, and troubleshooting activities through prioritization of requests.
• Develop, test, and deploy customizations, custom objects, and third-party applications that integrate with NetSuite.
• Manage outsourced developers to include requirements, QA/UAT, and deployment
• Implement and manage workflow rules, approval processes, page layouts, security, validation rules, email, and custom buttons/links.
• Fully efficient in custom record types, fields, forms, roles and permissions, page layouts, searches and reports, and NetSuite data model.
• Responsible for change management process for ongoing/post-go-live configuration changes.

• Ten years of experience acting as a NetSuite Technical Administrator or NetSuite Consultant.
• NetSuite Administrator Certification preferred.
• Experience merging, managing, and maintaining data.
• Experience working with third-party vendors
• Experience with internal controls and operational best practices.
• Strong organization skills and verbal and written communication skills.
• Detail-oriented.
• Balance technical NetSuite skills with business acumen, strong communication skills and overall emotional intelligence.

• Experience with an Engineering, Consulting or Professional Services company preferred.
• Experience with the integration of acquired companies is a plus.

• Virtual, with option to work from our corporate or regional offices in the U.S.
• Occasional travel may be required.

• Competitive salary + performance-based bonuses.
• Comprehensive benefits package (medical, dental, vision, 401(k)).
• Generous PTO and wellness opportunities.
• Ongoing professional development and educational opportunities.