Job Details

Arbiter is the AI-powered care orchestration system that unites healthcare. Today, healthcare runs on $100B+ in fragmented point solutions that can't see the full picture. We replace them with a single intelligent system that sits on top of EMRs and existing workflows, unifies clinical, policy, and financial data, then automates the actions that close care gaps - starting with site-of-care optimization.

Backed by one of the largest seed rounds in health tech history and operators who bring the expertise and distribution to scale nationally, we're building the connected infrastructure healthcare should have had all along.

Our Engineering Culture & Values

We are a high-performing group of engineers dedicated to delivering innovative, high-quality solutions to our clients and business partners. We believe in:

• Engineering Excellence: Taking immense pride in our technical craft and the products we build, treating both with utmost respect and care.
• Impact-Driven Development: Firmly committed to engineering high-quality, fault-tolerant, and highly scalable systems that evolve seamlessly with business needs, minimizing disruption.
• Collaboration Over Ego: Valuing exceptional work and groundbreaking ideas above all else. We seek talented individuals who are accustomed to working in a fast-paced environment and are driven to ship often to achieve significant impact.
• Continuous Growth: Fostering an environment of continuous learning, mentorship, and professional development, where you can deepen your expertise and grow your career.

Responsibilities

As a Senior Data Analytics Engineer, you will design, build, and own the data platform that powers product insight and customer value measurement. Operating as a senior individual contributor at the intersection of Product and Customer Success, defining metrics, dashboards, and analytical workflows that inform enterprise decision-making and guide high-stakes system launches.

• Drive Customer Intelligence: Build and maintain the "Source of Truth" reporting for large Payor and Provider clients, specifically tracking Referral Leakage, Prior Authorization velocity, Medical cost savings and Patient Scheduling conversion.
• Customer Value Measurement & Impact Analytics: Own the design and execution of our client value measurement framework, including baseline definition, value attribution, and ongoing tracking to quantify and prove incremental impact delivered to customers.
• Lead Deployment Analytics: Act as the data lead during new customer implementations, providing real-time visibility into workflow health and adoption hurdles.
• Product Optimization: Analyze internal user behavior to identify friction points in the coordination workflow and inform the product roadmap.
• Build the Foundation: Select tools, establish data hygiene standards, and institute the reporting processes that will scale with the company.
• Stakeholder Management: Present ROI and performance analysis directly to external client executives and internal leadership.

Minimum Qualifications

• 8+ years of experience in Product Analytics, Data Science, or a related field.
• Direct experience with Healthcare Data (Claims, HL7/FHIR, Referral/Auth workflows).
• Expert-level SQL proficiency and experience building complex data models from scratch.
• Deep experience with modern BI tools (e.g., Looker, Tableau, Metabase) and Product Analytics platforms (e.g., Amplitude, Mixpanel).
• Strong communication skills, with experience presenting technical data to non-technical business leaders or external clients.

Preferred Qualifications

• Experience in a B2B2C environment (analyzing usage across different user types with different incentives).
• Proven ability to work autonomously as a "Department of One" in a fast-paced environment.
• Background in a high-growth startup or early-stage environment.

This role can be remote or on-site, based in our New York City or Boca Raton offices, in a fast-paced, collaborative environment where great ideas move quickly from whiteboard to production.

Job Benefits

We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth:

• Highly Competitive Salary & Equity Package: Designed to rival top FAANG compensation, including meaningful equity.
• Generous Paid Time Off (PTO): To ensure a healthy work-life balance.
• Comprehensive Health, Vision, and Dental Insurance: Robust coverage for you and your family.
• Life and Disability Insurance: Providing financial security.
• Simple IRA Matching: To support your long-term financial goals.
• Professional Development Budget: Support for conferences, courses, and certifications to fuel your continuous learning.
• Wellness Programs: Initiatives to support your physical and mental health.

Pay Transparency

The annual base salary range for this position is $180,000-$240,000. Actual compensation offered to the successful candidate may vary from the posted hiring range based on work experience, skill level, and other factors.