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Job Details

Chief Information Officer (EMS Band 04)

  2026-02-05     State of Washington     all cities,AK  
Description:

Salary: $160,000.00 - $170,076.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Exempt
Remote Employment: Flexible/Hybrid
Job Number: 2026-8541-00175
Department: Liquor and Cannabis Board
Division: Information Technology Services
Opening Date: 01/07/2026

Description
WSLCB Vision

Safe communities for Washington State

Mission

Promote public safety, public health, and trust through fair administration, education, and enforcement of liquor, cannabis, tobacco and vapor laws
This position is an Exempt Management Service (EMS) Band 4 employment opportunity. First review of applications will be January 14, 2026. Although this is an open continuous recruitment, we encourage you to apply early. The hiring authority reserves the right and may exercise the option to make a hiring decision at any time.
Who we are

The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance.

We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business-initiated process improvement.

Our commitment to DEIB

The WSLCB strives to promote Diversity, Equity, Inclusion, and Belonging (DEIB)in all aspects of our work. This includes a commitment to our workforce and external stakeholders. It is our mission to build, educate, and inspire an inclusive environment that recognizes, respects, and celebrates diversity in the workplace and in the community we serve. We are committed to maintaining a thriving culture where employees and those we serve feel safe and accepted regardless of education, background, or beliefs. As a WSLCB team member, you will have opportunity to join statewide business resource groups (BRGs) such as, ; ; , ; ; ; ; ; and
Your opportunity at a glance
The Washington State Liquor and Cannabis board is hiring for a strong technology and people leader to guide our technology resources and inspire our teams.

As a key member of the Agency Leadership Team, the Chief Information Officer (CIO) contributes to the agency strategy as well as sets and directs short- and long-range plans for WSLCB's technology strategy, carefully balancing innovation, resource allocation, risk management and alignment with the agency's priorities.

Grow and nurture a culture of collaboration, service, and continuous improvement for a division of 46 staff, including six direct reports, one of which is an administrative assistant. This position is an appointing authority and is responsible for a $16 million biannual operating budget, contract and vendor management.

The CIO ensures the strength and reliability of WSLCB's technology infrastructure, applications, data and information management, security, and compliance program. Accountable for ensuring compliance with division and state technology policies and ensures the division makes the most efficient use of state resources. Using an in-depth knowledge of business strategy, inspire the team to design innovative solutions to transform the customer experience and improve operations. In this role you will provide executive IT sponsorship and support for major IT projects, including the agency's custom licensing, education, enforcement and administrative data system (LEEADS).

Our current services include systems analysis, application development, SaaS application maintenance and configuration, software quality assurance, storage and processing administration, network administration, security, telephony, desktop support and customer support. This role represents the agency with external partners in the public and private sectors, including WATECH, Office of Cybersecurity and the state CIO community and other interested parties.

The Information Technology Services Division is headquartered in Olympia. It is through in-depth knowledge of business strategy that the division designs innovative solutions to transform the customer experience and improve operations.

WSLCB is the right place for you if you have experience developing and delivering technology strategy focused on meeting business and customer needs, have proven results in inspiring your teams, and can adapt and change to best fit the situation.
WSLCB provides a modern work environment and excellent benefits including:

  • A comprehensive (including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.)
  • Paid
  • (enrollment in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees)
  • Tuition reimbursement (courses taken with prior approval in order to further employee's career development with the WSLCB)
  • Training and career development programs (including online courses and LinkedIn Learning)
  • A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible)
  • - confidential program created to promote the health, safety and well-being of public service employees
  • Generous wellness program (we offer reimbursements for certain fitness related activities)
  • Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia)
  • Infants at Work Program to promote parent and infant bonding, parental well-being, and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work
  • Free parking
Duties
Some of your primary responsibilities include:

Supports Agency Mission and Establishes Technology Strategy
  • The CIO develops and executes the information technology strategic plans, resource allocation, and risk
    management ensuring services, products, and projects aligned with agency strategic and operational goals, and
    statewide IT policy.
  • Responsible for the effective execution and oversight of the design, development, operation and support of IT systems and programs that fulfill the needs of the business, including enterprise architecture management, application management, security and risk management, infrastructure and operations support management.
Lead and Manage Technology Professionals
  • Engages and works with Human Resources (HR), Finance and key stakeholders to map out scenarios for IT workforce transformations. Develops the IT workforce strategy and action plans that align with and enables the effective execution of business and IT strategies.
  • Develops and maintains an IT workforce with the appropriate mix of business knowledge, technical skills and soft competencies. Balances the need for growing the agility required to achieve digital business objectives, with ensuring the core IT functions are reliable, stable and efficient.
Oversee Division Business Operations
  • Establish and communicate operational and strategic priorities, engaging necessary stakeholders including division staff and customers.
  • Ensure that division technology and business standards are established and followed.
  • Implement and support the division's operational compliance programs, which analyzes conformance to state, agency and division laws, rules, policies, procedures and standards. Collaborate with executive leadership and business partners to define and execute the digital business strategy.
Qualifications

Required Education, Experience, and Competencies
Education to experience equivalency (experience may be gained concurrently)

Associate's degree = 2 years

Bachelor's degree = 4 years

Master's degree = 5 years

Experience:

Nine (9) years of combined relevant experience and education in computer science, information technology, public administration, public affairs or closely related field.

Experience must include:
  • Leading a team of senior IT managers and professional staff
  • Advanced knowledge and expertise in managing diverse IT systems, solutions, and tools
  • Expert, in-depth knowledge and experience making strategic and operational decisions considering the diverse employment laws, rules and policies
  • Experience developing and delivering IT strategy, considering customer and external interested party needs
  • Experience building and managing an operating budget
  • Experience managing technology contracts, including strong vendor management
  • Experience independently sponsoring IT projects using recognized methodologies such as PMI or PRINCE2
  • Knowledge of the Legislative and rulemaking processes, performing bill analyses and preparing/reviewing fiscal notes
  • Experience managing cybersecurity standards and practices as well as other IT policies and procedures

LCB is seeking a strong leader who:

Accepts personal responsibility for the quality and timeliness necessary to achieve excellent results. Develops innovative solutions for a variety of issues. Makes timely decisions often facing limited data or resources. Accepts ownership when expectations are not met and responds quickly to resolve issues with others.

Builds and maintains relationships by earning the trust, respect, and confidence of coworkers and customers through consistent honesty and professionalism in all interactions. Builds and maintains working relationships characterized by mutual acceptance and cooperation. Contributes to an environment that honors diversity and uses diverse perspectives to meet the agency's mission and goals.

Is an effective communicator who leads with curiosity and can convey clear, timely, persuasive messages that positively influence the thoughts and actions of others. Effectively expresses ideas and information through the written and spoken word using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader or audience ("plain talk"). Appropriately shares information with leaders, staff, and other interested parties. Practices active listening, listen without interrupting; and asks questions to clarify and verify information.

Consistently exercises sound judgment and makes reasonable decisions, often with limited information and in the absence of direction. Exercised advanced critical thinking and problem-solving to meet the needs of the agency.

Understand and follows agency values of diversity, equity, inclusion and belonging through actions, behaviors and decisions.

Understands, appreciates and takes actions to learn and grow themselves and their team.

Takes action to meet the needs of others, welcoming and valuing diverse identities and perspectives.

If you are excited about this role but not sure if your experience aligns perfectly with every qualification in the job description, we encourage you to apply. At the Washington State Liquor and Cannabis Board, we are dedicated to building a diverse and authentic workplace centered in belonging. You may just be the needed candidate for this or other roles.
Supplemental Information
HOW TO APPLY

PLEASE READ THE FOLLOWING INFORMATION CAREFULLY TO ENSURE YOU HAVE SUBMITTED THE REQUIRED MATERIALS TO BE CONSIDERED.

IMPORTANT: To be considered for this position, you MUST include the following, failure to do so will result in your application being disqualified:
  1. Completed online application.
  2. Current Resume.
  3. Letter of Interest describing how you meet the specific qualifications for the position.
  4. Three professional references to include a current or recent supervisor with email addresses and phone numbers.

Please Note: As part of our hiring process, we require an employment reference for the preferred candidate from their current or most recent supervisor. If the preferred candidate is a current or recent state employee, we will also review the personnel file as part of our process. References are typically conducted after interviews.

**A resume will not substitute for completing the "work experience" section of the application.

The information provided in your application and supplemental questionnaire must support your selected answers in the supplemental questions. Responses not supported in your application may disqualify you for consideration of employment from this recruitment.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Other
Applicants for employment with the Washington State Liquor and Cannabis Board should also be aware of RCW 66.08.080, which states in part: "No employee of the board shall have any interest, directly or indirectly, in the manufacture of liquor sold under this title, or derive any profit or remuneration from the sale of liquor, other than the salary or wages payable to him in respect of his office or position, and shall receive no gratuity from any person in connection with such business.

RCW 69.50.351, no member of the board and no employee of the board shall have any interest, directly or indirectly, in the producing, processing, or sale of cannabis, useable cannabis, or cannabis-infused products, or derive any profit or remuneration from the sale of cannabis, useable cannabis, or cannabis-infused products other than the salary or wages payable to him or her in respect of his or her office or position, and shall receive no gratuity from any person in connection with the business.
The Washington State Liquor and Cannabis Board is an equal opportunity employer and encourages applications from job seekers with diverse backgrounds. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment.

All qualified applicants will receive consideration for employment without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability. You are welcome to include your name and gender pronouns in your application, to ensure we address you appropriately throughout the application process.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email or call (360) ###.####. For TTY service, please call the at 7-1-1 or 1-800-###-####.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing

Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026
01

Which of the following best describes your years of experience leading a team of senior IT managers and professional staff?
  • Less than 4 years of experience
  • I have 4 years of experience
  • I have 5 years of experience
  • I have 6 years of experience
  • I have 7 years of experience
  • I have 8 years of experience
  • I have 9 or more years of experience
  • I do not have this experience

02

In support of the question above, briefly describe your senior leadership role & experience within a business or technology organization/environment. If you do not have this experience, type N/A. "See Resume" will be considered an incomplete answer.
03

Which of the following best describes your highest level of education with a major study in computer science, information technology, public administration, public affairs, or other closely related field?
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree or higher
  • None of the above statements apply

04

Please list your degree(s) and major(s) of study. If none, please indicate N/A.
05

Describe your experience managing diverse IT systems, solutions, and tools.
06

Describe your experience managing technology contracts and specific role in vendor management.
07

The location for this position is in Olympia. This position is eligible for telework. This position is required to work in the office a minimum of 1 day per week which may change based upon business needs. However, it is expected that you will work in the office Monday through Friday for the first few months of employment. Are you willing to work in the office located at 1025 Union Avenue SE in Olympia, WA every workday for the first few months of employment?
  • Yes
  • No

08

Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status or F1 OPT etc.)? WSLCB is not an E-Verify agency.
  • Yes
  • No

09

Are you a current WLSCB employee?
  • Yes
  • No

10

How did you learn about this job posting?
  • Careers.wa.gov
  • WSLCB website
  • WorkSource
  • indeed
  • Monster.com
  • Handshake
  • GovernmentJobs.com
  • LinkedIn
  • Referred by a WSLCB employee
  • Veterans related job board
  • Family Member or friend

11

If you selected "Referred by a WSLCB employee", please list the name of the employee. If this does not apply, type N/A.
Required Question


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