Platform Design & Configuration: Designing, building and to align with ITIL processes and business requirements.
Workflow Automation: Developing and enhancing automated workflows for efficiency (e.g., Service Request, Incident, Change Management).
Integrations: Connecting Ivanti with other IT systems (CMDB, Asset Management) for seamless data flow and comprehensive insights.
Security & Access Management: Managing user roles, permissions, and access rights within the platform.
Technical Support: Providing advanced support and troubleshooting for Ivanti-related issues.
Documentation: Maintaining clear documentation for configurations, processes, and upgrades.
Stakeholder Collaboration: Partnering with IT teams, Service Desk, and business units to gather requirements and ensure solutions meet needs
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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