Job Details

Overview

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title

Customer Service Travel Representative | Work From Home

About Destination Knot

Destination Knot is a trusted travel planning company specializing in unforgettable vacations, cruises, all-inclusive resorts, and group travel experiences. We pride ourselves on delivering exceptional client service and creating seamless, memorable trips tailored to every travelers dreams.

Position Overview

Destination Knot is looking for enthusiastic, detail-oriented individuals to join our team as Customer Service Travel Representatives. This remote role is perfect for those who love travel, enjoy helping others, and excel at providing excellent customer care. Youll assist clients with planning and booking travel arrangements while ensuring outstanding service and personalized attention. Training and support are provided to help you succeed in this rewarding role.

Key Responsibilities

• Engage with clients to understand their travel needs, preferences, and budgets
• Research travel options, including accommodations, cruises, tours, and packages
• Prepare and present customized travel proposals and itineraries
• Manage travel reservations and ensure accuracy of booking details
• Provide timely, professional communication and follow-up with clients
• Stay current on travel trends, destinations, and preferred supplier offerings
• Participate in virtual team meetings and training sessions

Requirements

• Strong interest in travel and delivering exceptional customer service
• Excellent communication, interpersonal, and problem-solving skills
• Self-motivated, organized, and capable of working independently
• Comfortable with using online tools and technology for research and booking
• Reliable internet connection and basic computer proficiency
• Previous experience in customer service, hospitality, or sales is a plus but not required

What We Offer

• Flexible, remote work environment
• Full training and access to industry tools and resources
• Supportive team culture and ongoing mentorship
• Income-earning possibilities based on performance
• Exclusive travel discounts and perks through industry partners
• Opportunities for personal and professional growth