Job Details

divh2Travel Specialist, Associate - West Coast, Velocity Black (Remote)/h2pCapital One US has acquired Velocity Black, a digital concierge company. Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. Its concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the worlds finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365./ppWhat unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas and are routinely recognized as one of the best companies to work for./ph3General Responsibilities/h3ulliAssisting clients in booking travel, ranging from commercial flights to hotels, to vacation homes and car rentals/liliUse Global Distribution System (GDS) and other online travel tools to book and communicate with suppliers/liliWorking with suppliers around the world to ensure our clients are receiving the best rates, perks, and service in the market/li/ulh3What We Are Looking For/h3ulliAdaptability and multitasking/liliYes first mentality/liliA passion for travel and traveling/liliStrong analytical skills and extremely strong attention to detail/liliExperience working with high net worth individuals and clients/liliEntrepreneurial, problem-solving attitude/liliExcellent, clear and effective verbal and written communication skills/liliExperience in a collaborative and transparent environment/liliAbility to work in high-pressure environment with tight deadlines/liliFlexible working hours - available to work on evenings, weekends and some holidays/li/ulh3Typical Hours May Include/h3ulliShifts can start as early as 7am and may go as late as 10pm./liliExpect to work one weekend day per week/li/ulh3Basic Qualifications/h3ulliHigh School Diploma, GED, or Equivalent Certification/liliAt least 1 year experience coordinating travel/li/ulh3Preferred Qualifications/h3ulliBachelors Degree or Military experience/lili2+ years experience at a travel agency/lili1+ year of Global Distribution System (GDS) or other online travel tools experience/li/ulpAt this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $66,700 - $76,100 for Associate, Travel Specialist Richmond, VA: $66,700 - $76,100 for Associate, Travel Specialist Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level./ppCapital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-###-#### or via email at ...@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital Ones recruiting process, please send an email to ...@capitalone.com. Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC)./p/div