Job Details

Title: Vice President, Global Sales Enablement

Location: Remote, USA

We're seeking a Vice President, Global Sales Enablement to set and own the enterprise-wide sales enablement strategy that fuels revenue growth, strengthens customer trust, and drives measurablecommercial outcomes across all sales channels.

This role will architect, govern, and scale enablement that equips frontline sales and retention teams to win from acquisition through lifetime value, while aligning tightly with Sales, Product, Operations, and Revenue leadership.

What You'll Be Doing

As the Vice President of Sales Enablement, you'll own the global enablement strategy supporting frontline sales and customer retention. You'll lead a team responsible for delivering impactful onboarding, coaching, training, content, and tools that empower sales Experts and leaders to drive results across Asurion's Customer Solutions organization.

This is a critical role supporting Aurion's core growth strategy. Re-igniting Asurion's inside sales is critical to the company's growth strategy. This role is central to our growth strategy.

You will partner closely with stakeholders across Operations, Product, Learning & Development, Finance, and HR to develop scalable programs that improve sales effectiveness and drive customer trust and loyalty. This role blends strategic leadership, cross-functional collaboration, and a strong operational mindset to elevate Asurion's frontline performance.

Key Responsibilities

Drive Sales Performance

• Develop and execute a global sales enablement strategy aligned with customer needs, business goals, and frontline capabilities across the Hub, Field, and stores.
• Routinely present sales results to the Executive Committee and the Chief Revenue Officer.
• Design scalable enablement programs for onboarding, continuous learning, coaching, and leadership development across multiple sales channels
• Ensure frontline Experts are equipped with the right messaging, tools, and training to drive customer conversations that convert and retain
• Align enablement content and delivery with the customer journey and sales lifecycle to support value-driven, customer-first engagement

Drive Strategic Collaboration

• Partner with Product, L&D, Marketing, and Sales Ops to align training and tools with product launches, customer feedback, and go-to-market strategy
• Collaborate cross-functionally to integrate enablement into business processes, technology platforms, and operational rhythms
• Serve as a voice of the field, ensuring sales feedback is translated into action across functions

Measure and Optimize Impact

• Define and track KPIs related to sales effectiveness, knowledge retention, training utilization, and enablement ROI
• Use data-driven insights to continuously improve enablement strategies, adjusting programs based on feedback, performance trends, and business shifts
• Support incentive program alignment (in partnership with Compensation and Finance) to reinforce desired behaviors and outcomes-without being the primary owner

Lead with Culture and Purpose

• Cultivate a high-performing, inclusive team that operates with curiosity, humility, and a shared commitment to results
• Promote a culture of continuous learning, ethical leadership, and collaborative problem solving across the organization
• Embody Asurion's leadership values:
  • Customer First: Design enablement programs that prioritize real customer value and frontline empowerment
  • One Team: Build strong partnerships and lead with low ego, high trust
  • Act with Integrity: Model accountability, transparency, and ethical decision-making
  • Divine Discontent: Drive innovation, embrace feedback, and never settle for the status quo

What You'll Bring to the Role

• Bachelor's degree required; Master's degree or MBA preferred
• 10+ years of experience in a sales role, learning & development, or sales operations - preferably in a fast-paced, high-volume customer-facing environment
• 10+ years leading high-impact teams with a proven track record of strategy execution and operational excellence
• Deep expertise in designing and delivering sales enablement programs, including onboarding, coaching, and content development
• Ability to translate customer and frontline insights into enablement programs that drive measurable performance improvement
• Excellent collaboration and stakeholder management skills, with experience influencing across all levels of a global organization
• Strong analytical skills and fluency in enablement metrics, KPIs, and dashboards
• Familiarity with modern enablement tools and platforms (e.g., LMS, CMS, Salesforce, coaching tools)
• Executive communication skills, with experience presenting to senior leadership
• Lean Six Sigma, Agile, or similar process improvement experience is a plus

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. The company reserves the right to modify, add, or remove duties at its discretion and at any time, with or without prior notice.