Job Details

* May act as a Lead IBC Assistant. May train and provide guidance to other IBC Assistants.* Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.* Handles discounts, adjustments and charge corrections.* Makes collection calls to insurance companies and patients to ensure timely payment of claims.* Reviews remittance advises for rejection and accuracy of payment amounts.* Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursements.* Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.* Responds to questions and requests from insurance companies.* Supports customer service unit in answering billing and collection questions.* Acts as back-up support for Accounts Receivable staff during peak times, vacations and illnesses.* Up to 22 days of vacation, 10 recognized holidays, and sick time.* Competitive health insurance packages with priority appointments and lower copays/coinsurance.* Take advantage of our free Metro transit U-Pass for eligible employees.* WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.* WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.Yes. Due to the unique needs of each search, the selection process may occur at different paces for open positions. Individuals are encouraged to apply to all open positions of interest for which they meet the Required Qualifications.Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care.WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems.We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.**Useful Links****Accommodation**If you are unable to use our online application system and would like an accommodation, please email ...@wustl.edu or call the dedicated accommodation inquiry number at 314-###-#### and leave a voicemail with the nature of your request.**Regulatory Postings**Know Your Rights: Workplace Discrimination is Illegal Poster(; )

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