Job Details

A global technology services firm is seeking a Product Support Specialist to provide remote Level One technical support for a corporate tax software product. The position is full-time and requires working weekends. Candidates should possess 1-3 years of product support experience and a background in Information Systems or Computer Science. Strong analytical skills and the ability to manage customer inquiries effectively are essential. The role offers a salary range of $50,000 - $52,000 per year with various benefits.

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