Job Details

Student Accounts Coordinator-Lyon College is seeking a Student Accounts Coordinator to join our Business Office team. This position is student-service focused and handles cashier duties, account billing, payment processing, and follow-up on past-due accounts. The ideal candidate will be detail-oriented, customer-focused, and comfortable working in a fast-paced environment with frequent student interaction and interruptions. The Student Accounts Coordinator is responsible for managing student account transactions, collecting payments, and providing exceptional customer service to students, parents, and campus departments. This position combines cashier functions with accounts receivable duties, ensuring the timely and accurate processing of student account activity.
Key Responsibilities
Cashiering & Payment Processing
• Receive and process student payments (cash, check, credit card, ACH) in compliance with
College policies.
• Accurately post transactions to student accounts in the College's accounting system.
• Process payments received from various departments across campus.
• Reconcile daily deposits and prepare bank deposits.
• Maintain proper cash handling procedures and security protocols.
Accounts Receivable Management
• Monitor student account balances and follow up on past-due accounts.
• Generate and send account statements, payment reminders, and related correspondence.
• Post charges, credits, adjustments, and financial aid disbursements.
• Assist with monthly reconciliations and end-of-term account reviews.
Customer Service & Student Support
• Serve as the primary contact for student account inquiries, both in-person and via phone/email.
• Provide clear and professional explanations of charges, payment plans, and financial policies.
• Assist students in setting up and managing payment plans.
• Work collaboratively with Financial Aid, Registrar, and Student Life to resolve account
discrepancies.
Administrative & Compliance Duties
• Maintain organized and accurate records in compliance with College and regulatory
requirements.
• Assist with preparation of year-end tax documents (e.g., 1098-T forms).
• Participate in audits by providing requested documentation and explanations.
• Support the Business Office with special projects as needed.
Qualifications
Required:
• Associate degree in accounting, business administration, or related field; or equivalent
combination of education and experience.
• Minimum of 2 years' experience in accounts receivable, cashiering, or customer service.
• Strong attention to detail, accuracy, and confidentiality.
• Proficiency with Microsoft Office Suite (Excel).
• Excellent interpersonal and communication skills

Benefits:

Lyon College currently offers the following benefits for full-time positions, subject to applicable eligibility requirements: medical benefit, dental benefit, vision benefit, voluntary benefits, 403(b) retirement plan with employer contribution and match, employer paid life insurance, employer paid long-term disability coverage, paid time off (includes vacation and sick time), 17 paid holidays annually, and a tuition grant for faculty, staff, and their dependents. More information on these benefits and eligibility can be found by contacting Human Resources at ...@lyon.edu.

**This advertisement outlines the general duties expected of this position. It is not an exhaustive list of all the position responsibilities, qualifications, or tasks. The requirements are representative of the knowledge, skills and abilities required. Reasonable accommodations can be made for individuals with disabilities.

Lyon College does not discriminate with respect to the hiring of applicants or with respect to the terms, conditions, or privileges of employment because of race, color, religion, gender, age, disability, sexual orientation, or national origin. It is the continuing policy of Lyon College to comply with any applicable state and federal law regarding equal employment opportunities.

Lyon College is a private, selective liberal arts college affiliated with the Presbyterian Church (U.S.A.). It is located in Batesville, Arkansas, a safe and historic town of 11,000 that serves as commercial, medical, social, and governmental hub for an eight-county area and named by USA Today as the best city to live in in Arkansas. The College currently enrolls almost 700 undergraduate students from 29 states and 14 foreign countries. Entering freshmen have an average high school GPA of 3.7. Interested candidates should send a cover letter, resume, and the names, addresses, and phone numbers of three references to Human Resources, P.O. Box 2317, Batesville, AR 72503-2317 or electronically. Review of the application will begin immediately and continue until the position is filled.